Privacy Policy
How Greatness Mall collects, uses and protects your personal information.
Last updated: 26 October 2026
Who we are
Greatness Mall is the online store of Team Greatness, a YES GLOBAL distributor team based in Accra, Ghana. This policy explains how we handle personal information when you visit greatnessmallgh.com, place an order, contact us or sign up for our free resources. We handle personal data in line with the Data Protection Act, 2012 (Act 843) of Ghana.
Greatness Mall, Accra, Ghana. Phone and WhatsApp: 053 757 7738. Email: greatnessmallgh@gmail.com.
Information we collect
- Order details: your name, phone number, email address, delivery address and the products you order.
- Messages: what you send us through our forms, WhatsApp, phone or email.
- Sign-ups: your name, phone number and email when you request our free wellness guide or register interest in joining Team Greatness.
- Account details: if you create an account, your login details and order history.
- Website usage: basic technical data such as pages visited, device and browser type, collected through cookies and analytics tools.
How we use your information
- To process, deliver and follow up on your orders.
- To answer your questions and give product guidance.
- To send the free resources you request and, if you agree, occasional wellness tips, offers and event updates by SMS, WhatsApp or email.
- To improve our website, products and service.
- To meet our legal and accounting obligations.
You can stop marketing messages at any time by replying STOP or by contacting us.
Payments
Mobile Money and card payments are handled by our payment providers. We do not store your card details or Mobile Money PIN.
Who we share it with
We share only what is needed with delivery partners (for example VIP bus, Ghana Post or couriers), payment providers, and website, email and messaging service providers who work on our behalf. We may share order information with YES GLOBAL where needed to supply your products. We never sell your personal information, and we do not share it with unrelated third parties for their own marketing.
Cookies and analytics
Our website uses cookies to keep your cart working, remember your preferences and measure how the site is used, including through tools such as Google Analytics and the Meta and TikTok pixels. You can block or delete cookies in your browser settings; some parts of the site, such as the cart, may then not work properly.
How long we keep it
We keep order records for as long as we need them for delivery, customer service and our legal and tax obligations. We keep marketing contacts until you ask us to stop.
Your rights
You can ask us to tell you what personal information we hold about you, to correct it, to delete it where we are not required to keep it, or to stop using it for marketing. Contact us using the details above. You may also contact the Data Protection Commission of Ghana.
Security
We use reasonable technical and organisational measures to protect your information, including a secure (HTTPS) connection on our website.
Changes
We may update this policy from time to time. The latest version is always on this page.